Privacy Commitment

Data We Gather

We gather and manage various types of personal data.

How We Handle Your Data

We utilize your personal information as outlined below:

• Service Execution and Compliance:
  • We manage your vehicle rental bookings and agreements with care. This includes verifying your identity to confirm you meet our rental criteria. Additionally, we facilitate the processes of vehicle collection and return, ensuring a smooth experience. Payments, deposits, and any applicable charges are also processed efficiently to support your rental needs.
• Customer Interactions (Legitimate Interest/Contractual Obligations):
  • We provide booking confirmations, crucial rental updates, and essential information. Our team is available to address your questions and offer assistance. We will keep you informed about any changes to our services or policies.
• Marketing Consent and Legitimate Interest in Bath:
  • We will send promotional content, newsletters, and service updates based on your consent or our legitimate interests. You can opt out at any time.
• Service Enhancement for Our Customers:
  • Evaluating website interactions to enhance user satisfaction and improve our services. Conducting assessments to optimize our vehicle offerings and customer support.
• Regulatory Obligations for Car Hire Services in Bath:
  • Adhering to local legal and tax obligations. Safeguarding against fraud and maintaining service integrity. Addressing conflicts and upholding our terms of service.

Information Exchange

Sharing Your Information With

• Service Providers in Bath: Third-party partners assist us in providing our services, including payment processors and IT support. They are contractually required to safeguard your information.

We do not share your personal data with third parties.

Data Protection Standards

We employ suitable technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, secure servers, and routine security evaluations. However, it's important to acknowledge that no method of internet transmission or electronic storage can guarantee complete security.

Data Storage Practices

We retain your personal information only for as long as necessary to achieve the intended purposes, which include complying with legal, accounting, or reporting obligations. The duration for which we hold different types of information may vary based on the nature of the data and the context of its use.

Your Privacy Rights

Your Rights Under UK Data Protection Law

• Accessing Your Personal Information Rights: Obtain a copy of your personal information records.

Contact us to exercise your rights regarding privacy.

Cookies and Tracking Policy

Our website utilizes cookies and similar technologies to improve your browsing experience, analyze user traffic, and customize content to better suit your preferences. You can adjust your cookie settings directly through your browser to control your privacy choices.

Policy Changes

We may revise this Privacy Policy from time to time to align with changes in our practices or legal obligations. Any updates will be reflected on this page, along with a new "Last Updated" date. We recommend that you periodically check this policy to stay informed about how we protect your information.

Contact Our Bath Office

For inquiries about our Privacy Policy, please reach out to us.